We collect personal information from you, including information about your:

• name

• contact information

• billing and/or purchase information

We collect your personal information in order to:

• provide goods and services to you and to administer orders and payments relating to your purchases from us.

• successfully deliver goods and services that you purchase, submit enquiries about, or otherwise contract us to provide.

• send future marketing communications, if you opt in to receiving them. You may opt out at any time.

Besides our staff, we share specific pieces of this information with third parties. Specifically, we share:

• Your name, contact, and billing/purchase information with payment processors (such as Windcave) in order to process your transactions.

• Your full name with the recipient(s) of the flowers and/or gifts you send so that they know who sent them. We do not deliver orders without disclosing the full name of the sender.

Providing some information is optional. If you choose not to enter correct and full contact information for yourself and your recipient, we may have issues delivering your order and we will be unable to contact you in a timely manner.

We may disclose your personal information as required by law.

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of our Website. Where you choose not to enable cookies from our Website, some functionality of our Website may not be available to you.

Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. While we take all reasonable actions to keep your information safe and secure, we cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.

We do not store your credit card or other payment details as this information is handled directly by our payments provider.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at privacy@fleurishflowers.co.nz.